Supporting Torbay
Cookies Policy
Last updated: 3 August 2026
This Cookie Policy explains how Walmer House Community Homes uses cookies and similar technologies on www.walmerhousech.com.
1. What are cookies?
Cookies are small text files placed on your computer, phone or other device when you visit a website.
They allow websites to function correctly, remember preferences, protect forms and understand how visitors use different pages.
Some cookies remain on your device only while your browser is open. Others remain for a set period or until you delete them.
2. How we use cookies
We may use cookies to:
- make the website work correctly;
- maintain website security;
- remember cookie and accessibility preferences;
- operate online forms and consultation surveys;
- understand how visitors use the website;
- identify and resolve technical problems;
- measure website performance; and
- support embedded content or external services.
3. Types of cookies
Strictly necessary cookies
These cookies are required for the website to operate properly. They may be used for security, network management, forms, cookie preferences and other essential functions.
Strictly necessary cookies do not require consent, although we explain their use through this policy.
You may be able to block them through your browser, but parts of the website might then stop working correctly.
Functional cookies
Functional cookies allow the website to remember choices you make, such as accessibility settings or other preferences.
These cookies will be used only where permitted by law and, where required, after you have provided consent.
Analytics cookies
Analytics cookies help us understand how visitors use the website. They may collect information about pages visited, time spent on the website, technical errors, browser type and general patterns of use.
This information helps us improve the website and is generally analysed in an aggregated form.
Analytics cookies will not be placed unless you have provided consent through the website’s cookie controls.
Third-party cookies
Some website features may be supplied by external organisations. These could include:
- online surveys;
- maps;
- videos;
- social-media content;
- website analytics; and
- embedded documents or consultation materials.
These services may place their own cookies or collect technical information when activated. Third-party cookies are controlled by the relevant provider and are subject to that provider’s privacy and cookie policies.
Where required, non-essential third-party content will remain disabled until you provide consent.
4. Cookie consent
When you first visit the website, you may be shown a cookie notice allowing you to accept or reject non-essential cookies.
Strictly necessary cookies may be used without consent because they are required to provide the website and its essential functions.
Rejecting non-essential cookies should not prevent you from accessing the main information on the website, although certain embedded features may not operate.
5. Changing your preferences
You can change or withdraw your consent at any time through the website’s cookie settings, where available.
Withdrawing consent will not automatically remove cookies already stored on your device. You can remove these through your browser settings.
6. Managing cookies in your browser
Most browsers allow you to:
- view stored cookies;
- delete individual or all cookies;
- block cookies from specific websites;
- block third-party cookies; or
- prevent all cookies from being stored.
The method varies depending on your browser. Please refer to your browser’s privacy or cookie settings for instructions.
Blocking all cookies may affect the operation of this and other websites.
7. External websites
This website may link to external websites, including Torbay Council and social-media platforms.
We do not control cookies placed when you visit another organisation’s website. You should review that organisation’s cookie and privacy information before using its services.
8. Updates to this policy
We may update this Cookie Policy to reflect changes to the website, the technologies we use or applicable law.
The latest version will be published on this page with its updated date.
9. Contact us
If you have questions about our use of cookies, please email:
These policies should be published as two separate pages and linked from the website footer. The cookie banner must also genuinely block analytics and other non-essential cookies until the visitor consents; publishing a Cookie Policy by itself does not accomplish this. This reflects the ICO’s current guidance on privacy notices and cookies.